Response Bolton CIC
Company Registration Number: 17407705
Last updated: 29 October 2026
1. Our Commitment to Accessibility
At Response Bolton CIC, we believe everyone should have the opportunity to access information, support and community services without unnecessary barriers.
We are committed to treating people fairly, respecting individual needs and making our website and services as accessible and inclusive as reasonably possible.
We recognise that people may experience different barriers because of disability, health conditions, language, digital skills or personal circumstances.
Our aim is to make it easier for everyone to find information, contact us and access the support they need.
2. Website Accessibility
We aim to make our website clear, easy to navigate and accessible to as many people as possible.
In developing and maintaining our website, we seek to:
- Use clear, straightforward language.
- Organise information with meaningful headings.
- Make links and navigation easy to understand.
- Use readable text and suitable colour contrast.
- Provide alternative text for meaningful images.
- Support access using different devices, including mobile phones and tablets.
- Make information available in alternative formats where reasonably possible.
We use the Web Content Accessibility Guidelines (WCAG) as a reference when considering improvements to our website.
3. Accessibility Limitations
We recognise that some parts of our website may not yet be fully accessible to everyone.
For example, older documents, images or third-party content may present difficulties for some visitors.
We welcome feedback about accessibility problems and will consider reasonable improvements wherever possible.
We have not yet completed a formal accessibility audit of the website and therefore do not currently claim compliance with a particular WCAG level.
4. Accessing Our Services
We understand that not everyone can access support in the same way.
If you experience difficulties visiting our premises, using our website, understanding information or communicating with us, please let us know.
We will discuss your needs and consider reasonable adjustments to help you access our services.
Where we cannot provide a particular adjustment or service directly, we will try to explain the available options and, where appropriate, help you identify other sources of support.
5. Alternative Ways to Contact Us
If you find our website difficult to use or need information in a different format, you can contact us directly.
Response Bolton CIC
Office B, Unit 2, 101 The Picture House
Bradshawgate, Bolton, BL1 1QD
Telephone: 01204 262403
Email: responsebolton@gmail.com
Please tell us what information you need and what format or assistance would be helpful.
We will do our best to respond appropriately.
6. Reporting an Accessibility Problem
We welcome feedback that helps us improve accessibility.
If you encounter a problem using our website or accessing our services, please contact us and explain:
- Which page, service or information you had difficulty accessing.
- What problem you experienced.
- What would help make the information or service easier to access.
We will consider the issue and any reasonable steps we can take to address it.
7. Equality and Inclusion
Our commitment to accessibility forms part of our wider approach to equality, dignity and inclusion.
We aim to ensure that people are not unfairly disadvantaged when accessing our services and will consider our responsibilities under the Equality Act 2010, including the duty to make reasonable adjustments where applicable.
8. Reviewing This Statement
We will review this statement as our website and services develop.
We will also consider accessibility feedback when making changes to our website, information and community activities.
Next review: 29th October 2027
